Shipping & Returns

All packages will be sent via USPS Priority Mail unless otherwise specified. At USA Rhinestones, we offer you the absolute LOWEST Shipping Price in the Industry ! A Flat Rate Fee of Only $9.95 for US Priority Mail; whether you order 1 item or 1000 items. We also use FedEx and UPS. USARhinestones.com is not responsible for delays by our carrier.

For all shipping methods, additional charges will apply to oversized boxes. Please call for a questions: TOLL FREE PH: - 1-800-442-0389

Shipping and Handling Charges:

Free shipping does not apply to Next Day, Second Day and 3 Day Select Shipping please contact us at 800-442-0389 if you have any questions.

    • Next Day Air $45
    • Second Day Air $35
    • Three day Select $25.
  • Please call for shipping quotes to Alaska, Hawaii. Please place your order on-line at regular table shipping rates and we will contact you if additional shipping charges apply.
  • Please note: FedEx and UPS do not deliver on the weekends.
  • APO/FPO addresses are not considered international addresses. We ship all orders to these destinations via U.S.P.S. Priority Mail only. We can not express ship orders to APO/FPO addresses. Please Note: U.S.P.S. Priority mail is not considered Ground shipping, therefore free shipping offers do not apply.
  • All GROUND shipments are processed and shipped in the order by which they are received.
  • Please allow up to 15 business days for ground shipments to be processed, shipped and arrive to its destination.

Low Order Fees

  • A Low Order Fee of $10.00 per order will apply, if order is under $100.00

Returns

USARhinestones is happy to guarantee all of our merchandise. Returns for items are only accepted if merchandise is defective or damaged.  Please contact us prior to returning merchandise for return approval. All defective/damaged merchandise must be reported within 7  business days of receival of item. Returns will not be accepted without an approval code from a USARhinestones employee.  Please see additional guidelines below:

 

Return Policy:

  • Return orders that originally qualified for Free Shipping will receive a refund minus the original shipping charges incurred by USARHINESTONES.com.
  • All Sales are final.
  • All merchandise must be unworn, in original packages, and in new condition.
  • Include the original sales receipt with your return.
  • Securely package the item(s) to be returned.
  • Return your package to us using the mail carrier of your choice. We recommend using a carrier that provides a package tracking number. (We are not responsible for lost packages.)
  • Shipping charges are not reimbursed.
  • A 35% restocking fee is applicable to all approved returns and will be deducted from the total amount of credit due for the approved return.
  • All returns will be credited to the original form of payment. If you are receiving a credit card refund, please allow one to two billing cycles for your credit to appear.
  • Please ship your return to:

Cancellations:

  • No cancellations on any Placed Online Orders
  • No cancellations on any Placed Custom Orders
  • No refunds on Custom Orders

USARhinestone Designs - Circle J Ranch - 10905 SW Lasswell RD. - Medicine Lodge, KS  67104

Questions?

If you have any questions regarding a return, please e-mail us at sales@usarhinestones.com. You may also contact the Customer Service Department at 1-800-442-0389 Monday through Friday from 9:00 a.m. to 5:00 p.m. CST.

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